Terms & Conditions
Effective date: 21 September 2026
1. Legal entity and contact
These terms are published by OnRep. Contact: hi@onrep.in. The full legal entity display name, registered address and governing jurisdiction have not been confirmed for publication. Until they are, hi@onrep.in is the contact for these terms.
2. Effective date and acceptance
By creating an account, accepting an invite, or using the OnRep website, web app or Android app, you agree to these terms and the Privacy Policy. If you do not agree, do not use the service.
3. Eligibility and authority to act for an academy
You must be an adult acting for yourself as a parent or guardian, or with authority to bind the academy you represent. If you invite staff or parents, you confirm you are allowed to do so.
4. Invite-only user accounts
OnRep accounts are created by invitation or academy setup on the web. The Android app does not offer student login or self-serve academy creation. Student records may exist in an academy without a student login.
5. Account security
You are responsible for keeping OTP-capable phones, passwords and recovery email under your control. Tell us at hi@onrep.in if you believe an account was used without permission.
6. Academy owner and admin responsibilities
Owners and admins decide who may join the academy, how classes are scheduled, how fees are recorded, and when parent performance sharing is enabled. They remain responsible for the accuracy of operational and student records they store in OnRep.
7. Coach responsibilities
Coaches may mark attendance, run sessions, and record coaching notes or measurements. Coach-private notes are for coaching use inside the academy unless a parent update is explicitly published.
8. Parent and guardian responsibilities
Parents and guardians may view information for linked children, pay or report physical class fees where the academy enables that, and communicate with the academy. They must not use another family’s access.
9. Children and guardian consent
OnRep is used by adults who operate academies or act as parents or guardians. Academies must have a lawful basis, including guardian consent where required, before storing a child’s records.
10. Academy control of operational and student records
Child attendance, enrolment, fee and safeguarding records remain under the academy’s control while required to provide the service and meet legitimate operational, legal or safeguarding obligations. They are subsequently deleted or anonymized according to the academy’s retention policy.
11. Attendance, scheduling and performance records
Session times, attendance, makeups, race times and other performance data are academy operational records. They are used to run classes and coaching.
12. Coach-private performance information
Measurements and coaching notes default to coach-private. They are not shown to parents unless the academy turns on parent performance sharing and a coach publishes a specific update.
13. Explicit publication to parents
Published parent cards are limited to the update a coach chooses to share. Raw unpublished race or measurement data remains private to the academy’s coaching workflow.
14. Physical academy and coaching fees
Class fees are charges for in-person academy or coaching services arranged by the academy. They are not charges for digital OnRep features.
15. Razorpay’s role
Where an academy enables online collection, Razorpay or another identified payment provider processes the payment on the academy’s configured account.
16. OnRep does not hold or custody academy funds
OnRep does not hold or custody academy funds. Where enabled, payments are processed by Razorpay or another identified payment provider and settled according to the academy’s configured payment account. OnRep retains limited fee and transaction information for payment status, receipts, reconciliation, support and applicable recordkeeping obligations.
17. Limited transaction metadata retained by OnRep
OnRep stores fee amounts, status, timestamps, student and academy references, provider payment identifiers, receipt numbers, optional UTR or payment screenshots, and reconciliation fields needed to show payment status and meet recordkeeping duties. Fee, payment, receipt and tax records may be retained for up to eight years, or for another period required by applicable tax, accounting, fraud-prevention or legal obligations.
18. Refunds, disputes, reversals and corrections
Class-fee refunds, disputes and corrections are handled between the parent, the academy and the payment provider. OnRep can record refunds and adjustments that operators enter. Specific academy refund rules and OnRep’s own web-subscription refund rules have not been published as a legal policy yet.
19. OnRep platform subscription is separate and web-only
The OnRep platform subscription (the software used to run an academy) is billed on the web, not inside the Android app.
20. No Android SaaS purchase or external checkout link
OnRep platform subscriptions are sold only on the web. The Android app does not sell the OnRep subscription and does not contain an external SaaS checkout link. Razorpay in Android is used only for physical academy or coaching fees where an academy has enabled that collection.
21. User-generated and uploaded content
You remain responsible for names, notes, photos, payment screenshots and other content you upload. Do not upload content you do not have the right to share.
22. Acceptable use
You may not probe other academies’ data, abuse invites, send spam, attempt to bypass access controls, or use OnRep to harm children or evade legal duties. We may suspend access if this is breached.
23. Account deletion
Access is disabled and active sessions are revoked immediately. Personal identity data is then deleted or irreversibly anonymized. External identity-provider deletion may be retried if temporarily unavailable. If you cannot sign in, submit the public request form. We process a verifiable request within 30 days. See onrep.in/delete and the Privacy Policy.
24. Sole-owner transfer or academy closure
If you are the only owner of an active academy, in-app deletion requires you to transfer ownership or explicitly close the academy. Closing an academy revokes staff access; academy operational and financial records are retained as described in the Privacy Policy.
25. Data export and retention after termination
After an identity is deleted, that person cannot sign in. Academy records remain available to remaining authorised academy users. Export of academy data can be requested by an authorised academy owner or admin through hi@onrep.in while the academy remains open.
26. Suspension and termination
We may suspend or terminate access to protect users, the service, or legal obligations. You may stop using OnRep and delete your account at any time, subject to sole-owner rules.
27. Intellectual property
OnRep and its branding, software and documentation remain OnRep’s property. Academy data remains the academy’s operational data. You grant OnRep a limited licence to host and process that data only to provide the service.
28. Service availability
We work to keep OnRep available but do not promise uninterrupted or error-free service. Maintenance, provider outages and events outside our control may interrupt access.
29. Warranties
OnRep is provided as a hosted operations tool. Except for duties we cannot legally exclude, we do not promise that the service will meet every academy’s particular purpose or that stored records will never be delayed or incomplete.
30. Limitation of liability
To the extent permitted by applicable law, OnRep’s liability for claims arising from the service is limited to the OnRep platform subscription fees paid for the academy in the three months before the claim, or a reasonable equivalent if no such fees were paid. This does not exclude liability that applicable law does not allow to be limited, including for death or personal injury caused by negligence, or for fraud. We do not use a blanket disclaimer that OnRep is never liable for data loss or business impact.
31. Indemnity
An indemnity clause has not been approved for publication. If legal review later approves one, these terms will be updated with notice.
32. Changes to the terms
We may update these terms. Material changes will be indicated by updating the effective date on this page. Continued use after a material change means you accept the updated terms. If you do not agree, stop using the service and delete your account.
33. Governing law and dispute resolution
Governing law, court jurisdiction and a formal dispute process have not been confirmed for publication. Until they are, contact hi@onrep.in to raise a dispute. This placeholder is not a choice of foreign or domestic law.
34. Support contact
Support: hi@onrep.in. Related: Privacy Policy · Delete account.
Decisions still required before treating these terms as complete
- Full legal entity display name
- Business or contact address, if required
- Governing law and jurisdiction
- Whether academies or OnRep set class-fee refund rules
- OnRep web subscription cancellation and refund terms
- Named grievance or privacy contact beyond hi@onrep.in
- Whether an indemnity clause should be published